PDM standard support package includes the following:

• 24/7 E-Ticket Support
• Phone Support 8 am - 8 pm EST Mon-Sat
• Skype Internet Chat/Phone - User Name - PDM_Support
• Quarterly Newsletter
• On-Line User Support Center
• In-Line Help System

The PDM Support Center is an online users forum designed to allow our users to post questions, suggestions and tips on how to better use the PDM. This is the first place our users go when they require support.

The PDM also has an online help system. Clicking on this symbol throughout the PDM will open windows that will explain functions and features instantly.