PDM Support
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Customer
On-Site

 

Your Client/Customer Support

We offer optional client support contracts for your clients. The optional support provides the same level of support that you, as an owner, receive.

  • 24/7 E-Ticket Support
  • Phone Support 8 am - 8 pm EST Mon-Sat
  • Skype Internet Chat/Phone - User Name - PDM_Support
  • Quarterly Newsletter
  • On-Line User Support Center
  • In-Line Help System

A Client support contract allows you to increase the level of customer service you provide to your clients. Client support contracts are for 1 year and provide your customer with unlimited support when using the PDM.

To learn more about the optional Client Support packages please contact our Sales Department.

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PDM User Group Support...

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The PDM User-group support allows all PDM owners to quickly find answers to some of the more commonly asked questions on PDM usage and operations.

As a PDM Owner you can also post questions and other PDM owners can respond based on their experiences.

The PDM User-group Support Center is monitor by us 24 hours a day, and we receive notification everytime a new message is posted.

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